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1. Introduction

The general conditions of sale described below (General Conditions), govern the contractual relations between all users of the website (hereinafter referred to as "User" or "You") and the commercial entity These general conditions of sale are the only ones applicable and replace any other general conditions, except in the event of prior, express and written cancellation. Zapatos Castellano may occasionally modify the articles of its general conditions, so it is advisable that these are read each time you visit the website (hereinafter referred to as "Portal"). These modifications are attributable from their publication in Internet and cannot be applied to previously concluded contracts. Each purchase on the website is governed by the general conditions applicable on the date of the order. We believe that once you have placed an order, you will have unreservedly accepted our general conditions of sale after having read them. By accessing the Portal, you agree to respect the General Conditions as well as the Conditions of Use that appear therein.

2. Place an order

We put at your disposal the following modality to place an order: - Online on our website: (24 hours a day, 365 days a year)


3. Product information

The products marketed on the website are exclusive to the Zapatos Castellano brand, not selling items from manufacturers other than the one mentioned above.

4. Prices

The sale prices indicated on the portal are shown in euros or in legal tender. In accordance with the Value Added Tax Law, Castellano® is obliged to pass on this tax, at the rate in force at any given time, to all products delivered in Spain, except the Canary Islands, Ceuta and Melilla. In deliveries made in the Canary Islands, Ceuta and Melilla, the corresponding taxes and excise duties will be applied in accordance with the regulations in force in each of these territories. The delivery period and Shipping costs will vary depending on the type of shipment. Home deliveries are free for any order with an amount greater than €50.00 and have a cost of €6.95 for lower amounts. You can receive it at the address you choose (home, work, etc.).

For the rest of the countries, both within the EU, as well as outside and the rest of the world, the shipping prices will be calculated on the payment screen based on the number of pairs and the country of destination. 




The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website. We do not guarantee uninterrupted availability of the Website and cannot provide any representation that using the Website will be error free.



The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.



If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.



This Agreement will be governed by the laws of Spain and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of Spanish courts without reference to rules governing choice of laws.



We abide by all aspects of the above act, however, postal delivery charges are non-refundable once the delivery has been accepted, as this part of the contract has been concluded. By accepting our terms and conditions you are agreeing to the above point - if you do not agree with the above point, please do not order from this web site.